A technician working in the MIB building was recently rewarded by the University’s Thank You scheme for the excellence of her record-keeping, and its impact on a patent application.  Anu Balasundaram works for Professor Clare Mills’ Molecular Allergology group, preparing and analysing ‘challenge meals’ for their commercial partner, Reacta Biotech.  Challenge meals are foods containing precise quantities of a known food allergen, e.g. peanut protein, or a placebo.  When administered to people with food allergies in a double blind placebo-controlled food challenge under medical supervision, they can be used to give an accurate food allergy diagnosis.

Reacta Biotech are in the process of applying for a patent in this area and leaned heavily on Anu’s lab book to provide evidence to support the application.  Dr. Martin Wickham, Reacta’s Commercialisation Manager wrote that Anu’s lab book record “provided us with exactly the evidence required, and therefore made my job of progressing the patent, really easy.”  He went on to say “I genuinely do not know what we would have done without the laboratory records” and praised their clarity and the speed with which she was able to produce them.

Anu’s supervisor, Professor Clare Mills, said “A good lab book is vital for substantiating data and conclusions made in papers, and also in identifying and protecting intellectual property…  Her exemplary lab book, with experiments clearly described, dated and signed off, has been essential in providing documentary evidence to the patent examiner.”

As part of its commitment to recognising its staff’s achievements, the University rewarded Anu with some gift vouchers under its Thank You Scheme.  Her line manager, Geoff Blunt, said “It’s so great to see Anu’s hard work and attention to detail being acknowledged and celebrated; it shows her work has real impact and she performs a vital role for the University and its partners.”

For more information on the University’s Thank You Scheme, and how you can request a card or present for a member of staff who should be acknowledged, please click here.

The TEaM quarterly coffee morning was on 29th May and was well-attended.  Perkin Elmer demonstrated FTIR and ICP spectrometers and attendees were able to find out about upcoming Technical Tours.  More information on these shortly but they will include:

• Chemistry’s electronics team
• The Martin Harris Centre for Music and Drama
• A repeat of the Biological Facility tours from last year

Lord Sainsbury was a special guest at the opening ceremony of the National Technician Development Centre for Higher Education which took place at the University of Sheffield on Tuesday 13 February 2018.

Welcoming him at the ceremony were the President and Vice-Chancellor of the University of Sheffield, Professor Sir Keith Burnett, and the Director of the National Technician Development Centre and Chairman of the Institute of Science and Technology (IST), Terry Croft.

The National Technician Development Centre for Higher Education was set up following an investment of £1.125 million, including £546,000 from the Higher Education Funding Council for England (HEFCE) and funding from the University of Sheffield and other partners of more than £580,000.

The centre will provide higher education institutions with access to information, expertise and tools that will enable them to create a sustainable future for their technical staff and services.

It will work with partners in higher education and related institutions to provide a national framework for standardised job titles, grading and career pathways across the technical workforce, including plans to increase the number of apprentices working in the sector, ensuring the workforce of the future is fully equipped to meet the needs of higher education institutions.

On opening the centre, Lord Sainsbury spoke of the importance of developing the technical workforce: “I believe the work that the National Technician Development Centre is doing is of national importance due to the tireless efforts of Terry Croft and his colleagues and the inspirational leadership of Sir Keith Burnett.

“It is also a real breakthrough that HEFCE has committed serious funding, alongside the University of Sheffield and other partners, to enable the National Technician Development Centre to expand the support it offers to higher education institutions around the country”.

Professor Sir Keith Burnett, who is President of the Science Council and the President and Vice-Chancellor of the University of Sheffield, has been a long-term advocate for technical education through his work with HEaTED (Higher Education and Technicians Educational Development) and the Science Council. He said: “I am absolutely delighted that Lord Sainsbury formally opened the National Technician Development Centre, a national facility to support and develop the professional technicians who are so crucial to universities and to the UK’s future in science and innovation.

“Today is also the expression of many years of hard work by people such as Terry Croft who have recognised the importance of professional technicians for many years.

“As a scientist, I am only too aware that from the most delicate medical experiment to the great Hadron Collider at CERN and the grand fusion project at Culham, Science often relies on the most skilled technicians. Yet these vital individuals do no come from nowhere.

“They need support to develop their careers and the recognition that will motivate the most able young people to flourish in their work. The National Technician Development Centre will offer exactly that.”

The work of highly skilled professional technicians can often be overlooked by the Higher Education sector and the challenges of recruitment are widely known. Research by the Gatsby Charitable Foundation suggests that the UK needs 700,000 more technicians by 2020.

The expertise of the team at the new national centre is available to universities across the UK and covers a number of strategic issues around restructuring technical services, business continuity, succession planning, recruitment and other related areas. This includes the Higher Education Institutions’ Technical Resources Toolkit, available to aid universities in understanding their technical staff and improving the sustainability of their technical services.

Terry Croft, Director of the new centre said: “We are delighted that Lord Sainsbury has officially opened the new national centre. It is a major landmark in professionalisation and modernisation of the UK technical community, especially in the higher education sector.

“It is vital to have this one stop shop at the National Technician Development Centre, where we can bring together expertise from across the sector, to solve the issues that employers and employees face today and into the future.

“We look forward to working with all higher education institutions and research institutions to deliver a sustainable future for technical staff and services.”

Lord Sainsbury also visited the University’s Advanced Manufacturing Research Centre (AMRC), which carries out world-leading research into advanced machining, manufacturing and materials and has more than 100 industrial partners, ranging from global giants like Boeing, Rolls-Royce, BAE Systems and Airbus to small companies.

On 17th January, TEaM held one of its quarterly coffee & networking events, this time with a stall from the School of Geography, following on from feedback that these events could be improved by adding some technical focus.

Geography showcased some of their X-ray diffraction equipment and provided a talking point.  The event was very popular, in fact the coffee ran out, so please remember to book on the eventbrite if you are coming, so we can make sure there’s enough next time!

Editorial by Colin Baines

What the Technical Apprenticeship Programme is all about.

The University of Manchester has a long and distinguished tradition of academic excellence, and an ambitious agenda for the future. There are close links to industry, the public sector and the local community.  The University has three core goals: world-class research; outstanding learning and student experience; and social responsibility. The Technical Apprenticeship Programme seeks to ensure our young learners are educated and trained in order to assist this vision and ensure we meet our strategic targets.

The Apprenticeship’s training provider is based at Trafford College in Stretford, Manchester. Following a competitive selection process, Trafford Centre for Science and Technology was chosen from six alternative providers, prior to our first intake in September 2013. The young learners study a bespoke programme of key functional skills and work towards additional units of study which are specific to their skills and the Faculties’ strategic future requirements.

We have an annual intake of apprentices each September, selecting from around a hundred local, Greater Manchester applicants. Following internal shortlisting by a University wide technical management team, the top twenty-five candidates are invited to a selection day, where we assess their ability to work independently, within teams and discuss individual career thoughts and aspirations.

We operate two main streams: Improving Operational Performance; Laboratory and Science Technicians. All new apprentices are initially offered a four year fixed term contract and work towards a BTEC Level 2/3 Diploma whilst studying a Level 2/3 NVQ depending on their chosen route. After successful completion, a consolidation year is built into the timetable allowing preparation for HNC/D including, employability skills such as report writing, interview practice and feedback, presentation and project management skills, further Maths and English.

Why the Apprenticeship programme was established.

The University of Manchester Technical Apprenticeship Programme in Engineering Operations and Laboratory and Associated Technical Activities was created to help solve the future demand for skilled technical staff across the University by granting young local people entry to employment via well thought out and structured training positions.

The technical workforce is largely over 50 years of age and we estimate nine percent will retire annually from this 800 strong pool. The programme is expected to encourage apprentices to develop their careers over time and become analytical scientist/support staff, senior experimental officers, laboratory technicians, technical service managers or project managers, replacing some of the outgoing staff.

Since the Apprenticeship programme began in 2013, thirteen apprentices have secured permanent positions within the University indicating the success of the programmed activities and the quality of education and training received.

The wider community need.

The time and money spent training apprentices yields several benefits including being able to train and educate young people within the culture of the organisation, fulfilling aspects of the University’s social responsibility and in the later training years, the apprentices contribute to the business whilst still acquiring useful skills and competencies.

The Apprenticeship Management Team works in close collaboration with the training provider, Trafford College and the staff training and development team at University of Manchester to enhance the apprenticeship programmes with ‘add-on’ courses that are directly applicable to the apprentices, their professional development and the future technical strategy. The Apprentice Management Team regularly visit apprentices in college to see them in action, monitor their academic progress and maintain personal links with Trafford College. Pastoral care is on hand for advice on anything, recognising apprentices are older teenagers/young adults who need to cope with life challenges.

In addition, the Apprenticeship Management Team seeks further opportunities whenever they are available, for example the Halle Orchestra ‘design a musical instrument’ project. This venture is on-going with a new instrument being designed, delivered and used by the orchestra each year for the next 5 years. The Halle uses these instruments in their outreach programme, reaching out to disadvantaged youngsters, prisoners and the disabled. The programme aims to source well-funded, unusual, discipline crossing projects for the apprentices allowing experiences beyond normal training patterns.

The Apprenticeship Management Team intends to work more closely with schools in the Greater Manchester area to raise the profile of this apprenticeship programme with school leavers and increase the number of applicants to the annual intake of new apprentices.

Deserved Recognition

The Technical Apprenticeship programme is a relatively new apprenticeship in the UK but has already evolved considerably. Generated from the ground up by technical managers across the University the original intention to provide a world class, cutting edge programme is well on-track. The Apprenticeship Management Team manages the apprenticeship programme in accordance with national apprenticeship standards, with approved training providers. The programme is adjusted in response to the apprentices’ feedback and achievements, and also to sector demands. Earlier this year the Technical Apprenticeship Programme achieved recognition when it was awarded the Apprenticeships 4 England Bronze award.

 

Director of Social Responsibility, School of Medical Science
Faculty of Biology, Medicine and Health

I started work at the University back in 2002 as a postdoctoral research associate with David Tomlinson, Charles Streuli and Paul Fernyhough and have been here ever since. My research and academic life has made much easier due to the support and input from many of the technical staff across the faculty and university.

The expertise of dedicated staff in the University’s BSF facility, advice on health and safety, help with lab inductions, training me how to use new lab techniques and the experimental support from talented research technicians has been invaluable. Teaching undergraduate lab classes or running school engagement activities is much less daunting knowing you have the support of the great team in the teaching labs. Their careful preparation and efficiency ensures these busy days run smoothly.

In my role as Director for Social Responsibility in the School of Medical Sciences I am keen to increase our connections with our neighbouring schools and communities and to highlight the critical role that our technical staff play in all aspects of the University – teaching, research and operations.

Recently, I arranged a visit of a team of technical staff to talk to a group of Yr12/13 students at Trinity High School, which was very well-received by the teachers and students. The students greatly enjoyed the opportunity to hear directly from University staff about the variety of roles at the university, hearing directly about their jobs and personal career pathways was inspirational. Student comments included “I liked having the apprenticeship program explained to me, because I didn’t know about it”, “It was good to hear your journeys and what you have done to get to where you are now in your careers” and “it was reassuring to hear the range of options that BTEC qualifications can give you to get into uni“.  I think the University staff enjoyed the experience too! – if anyone would like to volunteer to take part in similar future events please do let me know.

 

Deputy Technical Manager 
Stopford Undergraduate Teaching, Faculty of Biology, Medicine and Health

Describe your work area and its importance.

Stopford Undergraduate teaching has over 1000 students in each year. Our obligation to ensure our undergraduate students are the best trained in the country is at the forefront of what we deliver. The student experience is paramount so there are no second chances – everything must be perfect first time!

Teaching has expanded into the vacation period with the introduction of International Summer Schools and a Norwegian Winter School. These are hugely successful and growing in numbers each year.

Teaching is fully committed to the University of Manchester Apprenticeship Programme where we help in the training of the Apprentice Specialist Laboratory Support Technicians. This is done throughout the year where apprentices are rotated into teaching to gain technical skills. In addition to that support we offer training at our ‘NVQ bootcamp’ during the summer.

On a typical day, what do you spend most of your time on?

There is no typical day in Teaching. While the timetable is set very much in stone my time is spent doing everything from the ground up which also includes the nurturing and training of our University of Manchester Apprentices and much more!

Describe your career path to date, including highs and lows.

I came to the University in July 1997 with only basic qualifications (Maths and English GCSE). My first post as a Laboratory Assistant was in the division of Cells, Immunology and Development. This is where my love of science grew. I was lucky to work with those who could see my passion and potential and I started a Btec in Applied Science (Chemistry) on day release after completing a CVQ with the Institute of Science Technology. I went on to study HNC Biology and was the first ever cohort to graduate with a HNC Biology from North Trafford College!

One of the high points for me during my career was the first time I was author on a research paper. The sense of achievement and recognition for my work was the best feeling ever.

My qualifications and experience opened the door to apply for a Laboratory Technician post in the Undergraduate Teaching Labs in 2003 where I have since progressed to Deputy Technical Manager.

I am currently Pastoral Care Manager for the University of Manchester Apprenticeship Programme and one of 3 people who make up the Apprenticeship Operations Management Team.

What drives you?

I am driven by my love of science, people and the determination to deliver the highest quality in both areas of work – Stopford Undergraduate Teaching and the University of Manchester Apprenticeship Programme.

Tell us a funny story, work-related or not:

When I came for my interview in Teaching, the panel was made up of the Chief Technician, Senior Technician and a member of the technical teaching staff.  The member of teaching staff on the panel was Anthony Steel. Out of the 3 staff on the panel – I was Anthony’s least favourite and he was not convinced that I was the right person for the job. 14 years later I have gone from strength to strength, adapted to the ever changing structure of our faculty, teaching, increase in student numbers, changes in technology and also got married! – to Anthony Steel!

What’s the best career advice you’ve received?

You are never too old to learn!

 

 

Technical Manager for Stopford Undergraduate Teaching
Faculty of Biology, Medicine and Health

Describe your work area and its importance.

As a University we have a huge obligation to ensure our Undergraduate students are amongst the best trained in the country. With over 1000 students in each year we have a lot of work to do! There are no second chances in teaching as the time table is set from the start of the semester. Classes must be out on time, reagents must be perfect first time, and equipment must be working first time. The student experience is first and foremost in everyone’s mind.

On a typical day, what do you spend most of your time on?

There is no typical day! We cover so many different disciplines, all of which require different techniques, equipment that every day must be different as a default. We cover medicine, dentistry, pharmacy, pharmacology and microbiology to name but a few, if it’s a Life Science we cover it. Every year technology and techniques move on, which keeps things exciting, this year we have run a CRISPR class which is still a pretty new technique and I think it’s wonderful that our undergraduates are already on a path to mastering cutting edge science.

Describe your career path to date, including highs and lows.

I started as a part time Technical Assistant in 1997 and I knew within the first two weeks that I would like to stay and work here for as long as possible. The atmosphere was fantastic and I had never seen labs so big and well equipped. A few years later we bought a 16 computers (a huge amount for the time) to run our electro-physiology classes, I always had an aptitude for working on computers but decided it was time to attend night school to train as an I.T. technician to carve myself a niche looking after this new kit. It was after this that I became a full time technician and if I ever had a low in my career it was saying good bye to the 15 weeks off in summer I used to have! On the flip side I had a full time job, which was great. My next move was to start a HNC in applied Biology so that I could develop a deeper understanding of my area as a whole; biology has always been my favourite subject so it wasn’t a difficult choice to make.

The next logical step was to attend management courses (ILM, interview techniques etc.) and H&S courses. I had now been working at the University for 10+ years and became the Deputy to the Senior Technician (today’s equivalent of a Technical Manager).

I am currently working as a Technical Manager but still feel I have a lot to learn, thankfully I have a job where learning is essential to the role.

 

 

Trainee Research Technician
School of Medical Sciences, Division of Diabetes, Endocrinology & Gastroenterology

Describe your work area and its importance.

I am a technician for the Piper-Hanley Research Group. The group focuses their research on fibrosis mainly in the liver.

On a typical day, what do you spend most of your time on?

On a typical day I send a lot of time conducting immunohistochemistry stains using different antibodies and polymer kits to identify where different antibodies are in relation to different forms of scarring.

Describe your career path to date, including highs and lows.

From finishing high school I went on to study Alevels ( Chemistry, Biology, Maths and Psychology). From the second week of my biology course the teacher told me I was going to fail the year… This comment was then repeated multiple times throughout the year. So I put all of my effort into my biology revision and none of the other subjects. Subsequently my grades in the other subjects began to slip and I went on to fail 3 of the 4 subjects at the end of the year (Biology was one that I failed). This meant that I could not enrol onto the second year.
The day after I got my results I applied for the Laboratory Technical Apprenticeship Scheme at the University and was one of 6 successful candidates. Over the last two years I have been on rotations around different parts of the university varying from 3 month placements to 6 months. At the end of my second year I applied for my current post in the Piper-Hanley Research Group and was successfully appointed due to the experience I gained whilst on the scheme. This is currently my third year at the university. And most importantly I am working in a biology environment. A career path with didn’t seem possible three years ago.

What drives you?

The motivation to push myself and improve both my knowledge and my skills to further my career.

Tell us a funny story, work-related or not:

I don’t have any…

What’s the best career advice you’ve received?

Don’t Give Up

 

 

 

Apprentice Specialist Laboratory Support Technician
Faculty of Science & Engineering

Describe your work area and its importance.

The main aim(s) of the apprenticeship is to provide an apprentice with a transferable skills set that will afford the opportunity to develop a rewarding career as a specialist laboratory support technician, upon successful completion of the apprenticeship program.

On a typical day, what do you spend most of your time on?

Everything form the ground up! As an apprentice I rotate 3-4 times a year around different labs and disciplines to gain a broad skill set. I am provided with instruction, information and training from senior laboratory staff and managers, so that I am able to independently and competently undertake many key chemical procedures, and prepare a broad-range of geological and biological materials used in both teaching and research, within the Faculty of Engineering and Physical Sciences, Faculty of Life Sciences and Faculty of Humanities. So as you can se, my job varies from day to day, month to month.

Describe your career path to date, including highs and lows.

After leaving school I studied A ‘levels. During my first year of A ‘levels I applied for an Apprenticeship in Engineering at the University of Manchester. My application was successful and I started Trafford College in Sept 2015 where I studied a level 2 Btec in Mechanical engineering. During my second year on the apprenticeship programme I moved into the workshop on campus where I realised that Engineering was not for me so I applied to be transferred onto the Apprentice Specialist Laboratory Support Technician programme. I was able to do this because I had good Biology and Chemistry GCSE’s and AS Levels.

I am currently studying at Level 3 Btec in Chemistry on day release while I rotate through different labs to gain some practical experience.

Low point – realising I was on the wrong career path

High point – being given the opportunity to switch from Engineering to Apprentice Specialist Laboratory Support Technician